Bullet Security Cameras Inc. welcomes feedback from the public regarding the accessibility of our services, policies, programs, and communications. Feedback helps us identify, remove, and prevent barriers for persons with disabilities.

Feedback may be submitted using any of the following methods:

• Email: support@bulletsecurity.ca
• Phone: 1-250-884-7669 (or +1-250-884-7669 from outside Canada)
• Online: via our website contact form
• Mail: Bullet Security Cameras Inc., #102-771 Vanalman Ave, Victoria, BC V8Z 3B8

Feedback may be provided anonymously.

The Accessibility Champion is responsible for receiving and managing accessibility feedback on behalf of Bullet Security Cameras Inc.

Bullet Security Cameras Inc. will acknowledge receipt of accessibility feedback in a timely manner,
except where the feedback is submitted anonymously.

Any personal information provided as part of accessibility feedback will be kept confidential and used only for the purpose of addressing accessibility matters, in accordance with applicable privacy laws.

Feedback, and responses to feedback, can be provided in alternate formats upon request, such as large print or accessible electronic formats.

Bullet Security Cameras Inc. is committed to identifying, removing, and preventing barriers to accessibility for persons with disabilities, in accordance with the Accessible Canada Act.

This Accessibility Plan outlines the actions we have taken and plan to take to improve accessibility across our operations, including:

• Customer service and communications
• Information and communication technologies
• Procurement of goods and services
• Design and delivery of programs and services
• Workplace policies and practices

We are committed to providing equal access to our services and to continuously improving accessibility by consulting feedback, reviewing our practices, and making reasonable adjustments where barriers are identified.

Feedback on this Accessibility Plan is welcome and may be submitted using the methods described in our
Accessibility Feedback Process.

This plan is published in accordance with the Accessible Canada Act and the
CRTC Accessibility Reporting Regulations.

This is the first accessibility progress report published by Bullet Security Cameras Inc. under the Accessible Canada Act.

Since publishing our initial Accessibility Plan, we have taken steps to support accessibility, including:

• Establishing a formal accessibility feedback process
• Designating an Accessibility Champion
• Reviewing public-facing communications to ensure accessibility considerations are addressed
• Committing to confidentiality and acknowledgment standards for accessibility feedback

We recognize that accessibility is an ongoing process. Feedback received through our Accessibility Feedback Process will be reviewed and used to help guide future improvements.

Bullet Security Cameras Inc. welcomes feedback from persons with disabilities and the general public regarding our accessibility efforts. Feedback may be provided anonymously and through multiple channels, as described in our Accessibility Feedback Process.

This progress report is published in accordance with the Accessible Canada Act and the
CRTC Accessibility Reporting Regulations.

This is the second accessibility progress report published by Bullet Security Cameras Inc. under the Accessible Canada Act.

Reporting period: June 2025 – June 2026

During this reporting period, Bullet Security Cameras Inc. continued efforts to identify, remove, and prevent accessibility barriers:

• Maintained inclusive hiring practices and provided accommodations where requested
• Ensured public-facing communications remain clear and accessible
• Maintained website usability and readability
• Continued to offer multiple communication methods (phone, email, online)
• Considered accessibility in procurement decisions on an informal basis

No systemic accessibility barriers were identified during this reporting period.

No formal consultations with persons with disabilities were conducted during this reporting period.

No accessibility-related feedback was received through the formal feedback process during this reporting period.

• Review website accessibility for potential improvements
• Consider formalizing accessibility considerations in procurement
• Continue monitoring feedback and improving accessibility practices

This progress report is published in accordance with the Accessible Canada Act and the
CRTC Accessibility Reporting Regulations.